At cb999, we believe that gaming should always be fun, in control, and within your means. Our responsible gaming programme gives every Pakistani player the tools, information, and support they need to enjoy cricket betting, live casino, slots, and more — safely and sustainably.
cb999 is built on the principle that entertainment must never come at the cost of wellbeing. These are the six pillars that define how we protect every player on our platform — from Karachi to Islamabad and everywhere in between.
Every cb999 account undergoes mandatory KYC verification to confirm the player is 21 years of age or older. CNIC-based identity checks are run before any real-money withdrawal is approved, with zero exceptions.
Set daily, weekly, or monthly PKR deposit and loss limits directly from your cb999 account dashboard. Once set, limits take effect immediately and can only be reduced — not increased — without a mandatory 7-day cooling period.
If you feel you need a break, cb999 offers self-exclusion periods of 30 days, 90 days, 6 months, 1 year, or permanent. During exclusion, your account is blocked and all marketing communications are suspended immediately.
Enable session time reminders that pop up at intervals you choose — every 30, 60, or 120 minutes. These on-screen nudges show exactly how long you have been playing and how much you have wagered, so you always stay aware.
Our responsible gaming system monitors gameplay patterns — such as rapid session increases, chasing losses, or sharp deposit spikes — and flags accounts for a proactive welfare check by our trained support team, in Urdu and English.
Every game on cb999 — from PSL cricket betting markets to live roulette, keno, jackpot bingo, and slots — uses RNG-certified technology that is independently audited for fairness. You are always playing on a level field.
Every cb999 player has direct access to these self-management tools from their account settings — no need to contact support first. Take control of your experience at any time.
Cap how much PKR you can deposit in a given time period — daily, weekly, or monthly. Limits apply across all payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Reductions are instant; increases require a 7-day waiting period.
Instant ActivationSet a maximum amount you are comfortable losing within a day, week, or month. Once your loss limit is reached, cb999 will automatically prevent further play for that period — no override, no exceptions — helping you stay within your financial means.
Player-ControlledDecide in advance how long you want each gaming session to last. When your chosen limit is reached, the cb999 platform will notify you and, if you have chosen a hard limit, log you out automatically so time passes without slipping away unnoticed.
Customisable IntervalsNeed a short break without committing to full self-exclusion? A cool-off period of 24 hours, 48 hours, or 7 days temporarily suspends your ability to log in and place bets while leaving your account intact for when you return feeling refreshed.
Short-Term BreakFor more serious concerns, self-exclusion completely blocks your access to the cb999 platform for a fixed period of your choice — 30 days up to permanent. All marketing stops immediately. Re-activation after any fixed period requires identity re-verification and a welfare review.
Full Account BlockView a full breakdown of your betting history, deposits, withdrawals, and time spent on the cb999 platform. Reviewing your own activity data is one of the most practical ways to spot patterns early and make informed decisions about your play.
Full TransparencyProblem gambling can affect anyone regardless of income, background, or how experienced a player they are. The key difference between recreational play and problematic behaviour is usually control — or the gradual loss of it. At cb999, we want every Pakistani player to be honest with themselves about how gaming fits into their life.
Gambling is likely becoming a problem if you find yourself borrowing money to fund bets, skipping work or family obligations to play, feeling anxious or irritable when you cannot access the platform, or continuing to gamble after promising yourself you would stop.
If any of the questions in the self-assessment checklist on this page feel uncomfortably familiar, we encourage you to reach out to the cb999 responsible gaming team via live chat — available 24/7 in both Urdu and English — or to activate your self-exclusion immediately from your account settings.
Remember: cb999 operates under an international gaming licence whose responsible gaming obligations require us to act whenever we identify a player at risk. We take that duty seriously — not just as a regulatory requirement, but because we genuinely care about the communities we serve in Pakistan.
Read each question honestly. If you answer "yes" to three or more, we recommend speaking to our support team or activating a self-exclusion period without delay.
Do you find yourself spending more time or money on gaming than you originally intended?
Have you ever tried to cut down on gambling but found it difficult or impossible to follow through?
Do you gamble to escape stress, anxiety, boredom, or personal problems?
Have you borrowed money, sold belongings, or used bill money to fund your gaming activity?
Has gambling caused arguments or tension with family members or close friends in Karachi, Lahore, or wherever you live?
Do you chase losses by continuing to play in order to try to win back money you have already lost?
Have you felt restless, anxious, or irritable when you have been unable to access the platform for a period of time?
Responsible gaming is not about playing less — it is about playing smarter. These practical habits help Pakistani players keep their cb999 experience enjoyable over the long term.
If you are concerned about your own gambling or that of someone close to you, the cb999 responsible gaming team is ready to help. Reach out through any of the channels below — all conversations are confidential.
Connect with a cb999 responsible gaming specialist through live chat, available 24 hours a day, 7 days a week. Average response time is 3–5 minutes. Our team speaks both Urdu and English and will treat your concern with complete discretion and zero judgement. You can activate self-exclusion or any account limit directly through this channel.
For less urgent enquiries or to put your responsible gaming request in writing, email the cb999 support team at [email protected] with the subject line "Responsible Gaming Request". We respond to all emails within 24 hours, and any self-exclusion request submitted by email is actioned on the same business day.
Prefer to manage things yourself? Log into your cb999 account and navigate to the Responsible Gaming section of your settings. From there you can set or reduce deposit limits, activate a cool-off period, or initiate self-exclusion in under two minutes — any time of the day or night, no support agent required.
cb999 operates under an international gaming licence whose responsible gaming framework is aligned with recognised global standards for player protection. If you would like independent information and guidance on problem gambling, we encourage you to seek out resources from internationally accredited responsible gambling organisations. Our support team can point you in the right direction during any live chat or email interaction.
Over 2.4 million Pakistani players trust cb999 for cricket betting, live casino, keno, jackpot bingo, and slots. Join them knowing that a full suite of responsible gaming tools is ready the moment you need them.